Notice about COVID-19 related shipping restrictions


Update 12 September 2020 (Regarding shipping to the USA and Australia only)

Apparently USPS and Australia Post have steeply increased the prices for international registered mail, so that there are no economy shipping rates available anymore for these two countries. This situation seems to be permanent.
We therefore have had to adjust the shipping cost for shipments to the USA and Australia :
Weight up to 100 g : 9.00 Euro (about 10.70 USD)
Weight 101 g - 200 g : 10,70 Euro (about 12.70 USD)
Weight 201 g - 300 g : 12.30 Euro (about 14.60 USD)
etc.
The weight of 1 RemotePi Board is about 20 g, including packing it is about 70 g.

Shipping cost is automatically calculated at checkout according to weight of the items, if you order from the USA or Australia.

Please note that for all other countries in the list below the shipping cost is still a flat 4.50 Euro, regardless of the weight of your ordered items.

Update 20 July 2020

The country list below has been updated by the post office. There are a few more countries we are now able to ship to.

Update 9 June 2020

Some shipping restrictions for international registered airmail have been lifted ! Effective immediately we will again accept and ship orders to the following countries :

- Austria
- Belgium
- Brazil
- Bulgaria
- Canada
- China
- Croatia
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Italy
- Luxembourg
- Malaysia
- Mexico
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Russia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Korea
- Spain
- Sweden
- Switzerland
- Turkey
- United Kingdom

Airmail for countries not on this list is still suspended. We may have to cancel orders from, or delay shipping to countries not on this list.

Update 29 April 2020

While the shipping restrictions are still in place, there is now another option to get the RemotePi Board, we have partnered with The Pi Hut to offer some of our products, please check out their website here ! Direct link to the RemotePi Board for Pi 4 at The Pi Hut is here for the variant with internal IR and LED and here for the variant with external IR and LED.

Update 26 March 2020

Please note that the post office has informed us that due to the current COVID-19 epidemic, airmail shipping of registered mail to most world regions has been suspended. Instead shipments would be by sent by sea transport. As this would lead to a 2 to 3 month delivery delay, we have decided to temporarily suspend ordering.

We will re-open ordering as soon as the postmail situation changes.

Please contact us, if you would like to discuss courier options (i.e. DHL, FedEx, UPS, etc.) for urgent / important orders, as of 26 March 2020 couriers are still delivering to most countries. Please note that courier shipping cost is quite expensive though, i.e. about USD 100 for 2 kg to US or Europe.

Please accept our apologies for the inconvenience.

 

We will continue to update about the COVID-19 situation on this page.